Chili88 Terms & Conditions – Platform Usage Terms for Malaysia

In these Terms and Conditions, the following terms carry the meanings stated below unless the context requires otherwise:

• "chili88" refers to the online sports betting and casino platform accessible at chili88.best and all associated subdomains.
• "Player" or "User" refers to any individual who registers and/or uses the chili88 platform.
• "Account" refers to a user account registered on chili88 that grants access to all products and services on the platform.
• "Funds" refers to the balance in Malaysian Ringgit (RM) held within a player's chili88 account.
• "Bet" refers to any bet placed by a player on any product or market available at chili88.
• "Bonus" refers to any credits, vouchers, free funds, or promotional benefits granted by chili88 to players.
• "Rollover" or "Wagering Requirement" refers to the total wagering amount that must be completed before a bonus can be converted into withdrawable funds.
• "Platform" refers to the entire website, mobile application, and all digital services provided by chili88.

By accessing, registering for, or using any part of the platform chili88, you hereby express your clear and unconditional agreement to these Terms and Conditions, our Privacy Policy, and all other policies published on our platform from time to time.

Acceptance of these terms is binding from the moment you click the "Register" button or begin using any feature of the platform. chili88 — including browsing the game catalogue, checking odds, or using any feature that requires a login.

If you are registering on behalf of another entity such as a company or organisation, you confirm that you have the authority to bind that entity to these terms. Use of the platform chili88 for commercial purposes without the express written consent of chili88 is prohibited.

You must be at least 18 years old to register and use the platform chili88. No exceptions will be made under any circumstances. If you become aware of any underage user accessing our platform, please report it to the chili88 support team immediately.

chili88 reserves the right to request proof of age at any stage of platform use. Accounts that fail to verify sufficient age will be suspended and all funds held frozen until the investigation is concluded.

Platform chili88 is intended specifically for users located in Malaysia. Users are solely responsible for ensuring that the use of an online betting platform is permitted under local laws in their jurisdiction. chili88 bears no liability for any legal consequences arising from use of the platform by users in unauthorised jurisdictions.

Each player is permitted to hold only one (1) account at chili88. Holding multiple accounts under the same individual is a serious violation of these Terms and Conditions. If multiple accounts are detected under the same individual, chili88 reserves the right to suspend all such accounts, forfeit all bonuses received, and withhold any pending withdrawals until the investigation is concluded.

You must provide accurate and truthful information during registration. Identity verification using your Malaysian MyKad is mandatory before your first withdrawal is processed. chili88 reserves the right to request additional documents at any time for Know Your Customer (KYC) compliance purposes.

You are solely responsible for the security of your account login credentials, chili88 including your username and password. We recommend using a strong, unique password and enabling two-factor authentication (2FA) for added protection.

Never share your account login credentials with anyone. chili88 your account with anyone — including family members, friends, or anyone claiming to represent chili88. The chili88 team will never ask for your password through any communication channel, including email, live chat, or phone calls.

All activity that occurs under your account is considered your own action. chili88 is not liable for any losses arising from unauthorised access to your account if you have failed to take reasonable security precautions.

If you suspect your account has been accessed without authorisation, please contact the support team chili88 immediately at support@chili88.best for prompt action.

chili88 accepts deposits via the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (QR transfer and bank transfer)
• FPX – Maybank2u
• FPX – CIMB Clicks
• EWallet Boost
• ShopeePay

All deposit transactions are in Malaysian Ringgit (RM). The minimum deposit is RM 30 per transaction. There is no fixed maximum deposit limit for standard accounts, though chili88 reserves the right to set daily deposit limits based on an account's risk profile.

Deposits made via supported methods will be credited to your account instantly or within no more than 5 minutes under normal circumstances. If a deposit is not received within 15 minutes, please contact the support team chili88 with your transaction proof.

You confirm that all funds deposited into your chili88 you are funds that have been obtained through lawful means and are not the proceeds of any illegal activity. chili88 complies with all applicable anti-money laundering (AML) regulations.

Minimum withdrawal from the account chili88 is RM 50 per request. Withdrawals are processed via the same payment method used for the deposit.

• VIP Diamond & Platinum Members: under 15 minutes
• VIP Gold Members: within 30 minutes
• Silver & Bronze members: within 1–2 hours during business hours
• New accounts (first withdrawal): within 24 hours of KYC completion

Withdrawal requests submitted on Malaysian public holidays or outside banking hours may take longer to process. chili88 is not liable for delays caused by third-party payment systems.

Withdrawals may only be made to a payment method registered under the same name as the account. chili88. Withdrawals to third-party accounts are not permitted. chili88 reserves the right to delay or decline withdrawal requests until adequate KYC verification has been completed.

If you have received any bonus, the applicable bonus rollover requirement must be fully met before any related funds can be withdrawn. Withdrawal requests submitted before the rollover is completed will be subject to deduction of the bonus and any winnings derived from it.

All bonuses and promotions offered by chili88 subject to the specific terms and conditions stated on their respective promotion pages. General bonus terms chili88 are as follows:

Welcome Bonus chili88 is a 100% match on your first deposit up to a maximum of RM 1,500. This bonus carries a rollover requirement of 15× the bonus amount within 30 days from the date the bonus is credited. For example: if you receive a bonus of RM 500, you must place bets totalling RM 7,500 (RM 500 × 15) before that amount becomes eligible for withdrawal.

• Each player is eligible to receive each bonus type once only, unless otherwise stated.
• Bonuses cannot be transferred between accounts or to other players.
• Chili88 reserves the right to void any bonus obtained through dishonest means or system exploitation.
• Bets placed on markets with very low odds (below 1.50 in decimal format) may not count toward rollover requirements, depending on the specific promotional terms.
• Daily and weekly cashback is calculated based on net losses within the defined period and is credited automatically to your account.
• Chili88 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.

All bets placed at chili88 is final once confirmed by the system. You are solely responsible for ensuring that the bet you place is correct in terms of market selection, stake amount, and odds choice before confirming it.

Once confirmed, bets cannot be cancelled or modified by the player. chili88 reserves the right to void bets where there is a clear technical error, odds displayed unintentionally with significant inaccuracy, or under force majeure circumstances such as communication disruptions or system failures affecting the integrity of the match.

For Sports Betting wagers at chili88: If a match is postponed by more than 12 hours from its scheduled start time, all pre-match bets on that match will be voided and funds fully refunded to the player's account. Live betting follows stricter rules — please refer to the full Sports Betting rules page in the platform's help section.

chili88 sets minimum and maximum bet limits for all markets and games. These limits are subject to change depending on the type of event, market conditions, and the player's account status. Players with higher bet limits (including VIP members) are notified automatically through their account system.

Accumulator bets are permitted at chili88 with a minimum of 2 selections and a maximum of 20 selections per ticket. Combinations drawn from the same match or directly related markets may not be permitted, depending on the rules of the relevant betting product.

All casino games available at chili88 — including live baccarat, slots, Dragon Tiger, roulette, and other table games — use a random number generator (RNG) system certified by industry-recognised independent auditing bodies. The return-to-player (RTP) percentage for each game follows independently audited provider standards.

Live casino games at chili88 operated by internationally licensed providers including Evolution Gaming, Pragmatic Play, SA Gaming, and Ezugi. All game sessions are recorded and retained for audit and dispute resolution purposes.

If you disagree with the outcome of a game, you may submit a dispute to the support team chili88 within 48 hours of the relevant game session. Game records will be reviewed and the outcome communicated within 5 business days. chili88's decision following a review of game records is final.

The following activities are strictly prohibited on the platform: chili88 and may result in permanent account suspension or closure:

• The use of bots, automated software, artificial intelligence, or any technical tools to exploit games or betting systems.
• Owning or simultaneously using multiple accounts.
• Use of funds from unlawful sources or linked to money laundering activities.
• Deliberately attempting to exploit technical errors or bugs in the system — any such errors must be reported to support chili88 immediately.
• Registration using false, stolen, or another person's information.
• Collusion between players to manipulate game outcomes or fraudulently claim bonuses (bonus abuse or bonus hunting that violates the spirit of the promotion).
• Any form of threats, harassment, or inappropriate conduct directed at staff or other players.
• Any attempt to hack, breach, or disrupt the technical infrastructure of the chili88 platform.

Chili88 reserves the right to take any action it deems appropriate, including account closure, forfeiture of funds, and reporting to the relevant authorities, where illegal activity is suspected.

You may close your account chili88 at any time by contacting the support team via email at support@chili88.best. Prior to closure, all outstanding bonus rollover requirements must be fulfilled and any active disputes must be resolved. Valid remaining balances will be returned to your original payment method within 3 business days.

chili88 reserves the right to suspend or close any account without prior notice in the event of a breach of any section of these Terms and Conditions, suspected fraudulent activity, or legal compliance requirements. Where an account is closed due to a breach by the player, chili88 reserves the right to withhold all associated bonuses and winnings pending investigation.

Players who wish to take a break from the platform for responsible betting reasons may activate a temporary self-exclusion (7 days, 30 days, 90 days, or 6 months) or a permanent self-exclusion. Self-exclusion requests are processed within 24 hours and cannot be reversed during the chosen period.

chili88 provides the platform on an "as is" basis and makes no express or implied warranties regarding uninterrupted availability of the platform, the accuracy of data or information on the platform, or the suitability of the platform for any particular purpose.

Chili88 is not liable for any indirect, incidental, or consequential losses arising from your use of our platform, including but not limited to loss of opportunity, loss of income, or loss of data.

Maximum liability chili88 to any player under any circumstances shall not exceed the total amount deposited by the player in the 30 days preceding the claim. This limitation does not apply to death or personal injury caused by chili88's negligence.

Gambling involves financial risk, and players are solely responsible for their own betting decisions. chili88 does not guarantee any betting outcome or result. All bets are placed entirely at the player's own risk.

The collection, storage, and use of your personal data by chili88 is governed by our Privacy Policy, available at chili88 Privacy Policy page. Our Privacy Policy forms part of these Terms and Conditions and should be read together with them.

By using the platform chili88, you consent to the collection and processing of your personal data as described in our Privacy Policy, including for the purposes of identity verification, fraud prevention, regulatory compliance, and service improvement.

Chili88 uses AES-256 encryption to protect all stored data and SSL protocols for all communications between your device and our servers. We do not sell or rent players' personal data to any third party for marketing purposes.

chili88 fully committed to the principles of responsible gambling. We believe that betting should remain an enjoyable form of entertainment and not become a source of financial stress or personal hardship.

Players at chili88 is encouraged to:

• Setting a clear betting budget and sticking to it strictly.
• Only bet with surplus funds that you can afford to lose entirely.
• Not chasing losses by increasing bets out of emotion.
• Taking regular breaks and avoiding play when under stress or in an emotionally unstable state.
• Making use of the self-limit tools provided by chili88 whenever necessary.

If you or someone you know is experiencing gambling-related issues, please contact Talian Kasih: 15999 or Befrienders KL: 03-7627 2929 — free, confidential, available 24 hours a day.

For full details on the responsible gambling tools and resources available at chili88, please visit the Responsible Gaming ours.

chili88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Any material changes will be communicated to players via their registered email and in-platform notifications at least 7 days before the changes take effect, except where immediate regulatory compliance requires changes to be made without delay.

Continued use of the platform chili88 after the effective date of any amendments will be considered your acceptance of the revised terms. You are encouraged to review this page periodically to stay informed of the current terms that apply.

The current version of these Terms and Conditions is Version 3.2, effective 1 January 2026. Version history is available upon request from the support team. chili88.

If you have any questions, concerns, or queries regarding the Terms and Conditions chili88 this, please contact our team through the following channels:

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with the use of the platform chili88 will be handled through chili88's internal dispute resolution process first before being referred to an appropriate third party.